Refund and Returns Policy

Returns & Exchanges

At PLUGNPLAYCUSTOMS, we want you to be completely satisfied with your purchase. If you need to return or exchange an item, we offer a 30-day return and exchange period from the date you receive your order.

Exchanges

  • Items can be exchanged within 30 days of receipt.
  • Customers are responsible for the shipping costs of the exchange.
  • The item must be in its original, unused condition with all packaging intact.

Returns

  • Items can be returned within 30 days of receipt.
  • A 10% restocking fee will apply to all returns.
  • Customers are responsible for the return shipping costs.
  • The item must be in its original, unused condition with all packaging intact.

To initiate a return or exchange, please contact us at plugnplaycustoms@gmail.com with your order details.

PLUGNPLAYCUSTOMS reserves the right to refuse returns or exchanges if the item is not in its original condition.